Your personal information is a trust we take seriously. Whether you're opening an account, playing games, or making a payment on 99ok — here's a clear explanation of how your data is stored and protected at every step.
99ok's Six Core Commitments to Data Protection
Every transaction and login session is protected with the highest-grade SSL encryption. No outside party can read or steal your data.
99ok never sells your personal information to third parties. Your name, phone number, and email are never passed on to advertising companies.
The identity verification process exists solely to protect you. KYC data is stored on secure servers and accessible only to authorized personnel.
All your data is stored in internationally certified data centers. Regular backups and security audits are carried out to ensure ongoing protection.
We use cookies solely to improve the quality of our services. You can control which types of cookies are used at any time.
You may request deletion of your personal data at any time. We will comply unless we are required to retain it by law.
99ok A trusted online gaming and entertainment platform in Bangladesh. We believe each member's personal data is their own asset — and protecting that asset is both our ethical and legal responsibility.
This Privacy Policy explains what data 99ok collects, why we collect it, how it is used, and who it is shared with. It is written in plain language so that every member can stay fully informed about their own data.
This Privacy Policy applies to all 99ok services — including the website, mobile app, live chat, and email communications. Third-party game providers may have their own separate privacy policies.
99ok only collects information that is genuinely necessary to provide our services. We do not ask for data we don't need.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account verification and sending communications |
| Financial Information | BKash/Nagad number, transaction history | To process deposits and withdrawals |
| Device Information | IP address, browser, operating system | For security and fraud prevention |
| Gaming History | Betting records, wins and losses, session duration | To ensure responsible gaming |
| Cookie Information | Preferences, language settings, login status | To enhance your personal experience |
All collected information is used strictly for specific, transparent purposes. Each purpose is clearly outlined below:
Cookies are small data files stored in your browser. 99ok uses cookies to make your experience smoother and more personalized.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain your login session and security | Deleted at end of session |
| Preference Cookies | To remember language and theme settings | 1 year |
| Analytics Cookies | To collect site usage statistics | 6 months |
| Security Cookies | To detect fraud and bots | 30 days |
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
99ok follows internationally recognized standards in technology and processes to keep your data secure. Our security framework operates on multiple layers:
We do not retain data longer than necessary. However, certain information must be kept for a defined period for legal reasons:
Once the retention period expires, data is securely deleted or anonymized.
You have specific rights over your own data. 99ok respects these rights and is ready to assist with any request.
You can request to see what information we hold about you at any time.
You may request corrections if any of your information is inaccurate or incomplete.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You may request that data processing be restricted or stopped in specific circumstances.
You may request an export of your data in a structured format.
You can opt out of promotional emails or messages at any time.
99ok strictly does not provide services to anyone under 18. Age is verified during registration, and age confirmation is mandatory as part of the KYC process.
99ok may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, registered users will be notified by email.
Check back on this page regularly to stay up to date. We are always committed to keeping your data safe.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated Privacy Team.
Every request you make is taken seriously. Protecting your privacy is our highest priority.
99ok's Privacy Commitment at a Glance
Your data is secure, your privacy is guaranteed. Register now and step into a world of thousands of games.